Meet the team
Get to know us a little
Support team
Adam Richards
Technical Support Specialist
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Adam is a Technical Support Specialist for both FARMAX and FarmIQ, supporting customers with technical issues and running online training sessions. He also manages the FARMAX accreditation programme, supporting rural professionals and farmers to level-up their FARMAX skills and knowledge.
Louise Broad
Customer Support
Specialist
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Lou was born and raised on sheep and beef farms in the Mangamahu, Akitio and Maraetotara (she still plays farmer on a lifestyle block outside of Wellington!), and went on to gain a Bachelor of Science majoring in genetics and molecular biology. She has been at FarmIQ since 2015 and loves helping out farmers on the support desk.
Tara Hegarty
Customer Support and Environmental Specialist
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Tara is our Technical Support and Environmental Specialist for FARMAX and FarmIQ. She assists customers with any questions about the FARMAX products and hosts training workshops around the country. Additionally, Tara works with the FarmIQ team to develop environmental tools such as the Freshwater Farm Plan. Tara has a Master's in Environmental Science looking at land use conflicts between conservation, forestry, and agriculture.
Sales team
Russell MacKay
Head of Sales & Marketing
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From a 150 year old family farm in eastern Southland, Russell MacKay has lived and breathed farming and agribusiness, with roles including fencing, shepherding, agri-tourism, farming and rural banking - as well as a stint dog sledding in Canada for a change of scenery. As Head of Sales and Marketing, Russell is passionate about showing farmers how FarmIQ can take their business to the next level.
Craig Trotter
B2B Channel Specialist
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Craig has a background in ruminant nutrition and farm management consultancy, and has spent the past 15 years working with farmers to improve and sustain animal and business performance by measuring and managing farm data. He is passionate about helping farmers create more efficient, productive and resilient farm businesses using FarmIQ and FARMAX.
Libby Ensor
Inbound Sales & Onboarding Specialist
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Growing up as a country kid on a sheep and beef farm, Libby's appreciation for farming began with a strong passion for the land, the environment and the animals. Libby studied at Massey University, majoring in Animal Science and Zoology and joined the FarmIQ Support team in November 2021. She is now an Inbound Sales & Onboarding Specialist, helping farmers to meet their goals and face all the challenges related to regulations and compliance.
